Returns + Exchanges

 

Quality and integrity is the foundation of Poetry Culture. We want you to be thrilled with your order. If you have need help with your order or have questions about ordering, please contact us at poetry@poetryculture.com—We will be happy to talk to you.

Returns

We accept returns of unworn, unwashed merchandise returned in new condition. 

  • Returns must be requested within 14 days of delivery.

  • Return shipping is not paid for by Poetry Culture, and shipping fees from the original order will not be refunded.

  • Poetry Culture is not liable for returns lost in the mail.

  • The final decision on whether an item can be returned rests with Poetry Culture.

 

Exchanges

We do not currently do exchanges unless Poetry Culture has sent you something you did not order, in which case we will happily exchange your items. In lieu of an exchange, we recommend returning your existing item and ordering the item in the correct size.