Shipping and Order Information

Domestic Shipping

Orders generally will be shipped within one business day. Please direct shipping enquiries to poetry@poetryculture.com

International Shipping

Orders generally will be shipped within one business day. Depending on your country of residence, you may be liable for customs payments or other duties. Please direct shipping enquiries to poetry@poetryculture.com

Please ensure that you include all necessary shipping information, we cannot be held liable for items shipped to the wrong address. That said, we will do our best to help if this occurs.

Returns

Quality and integrity is the foundation of Poetry Culture. We want you to be thrilled with your order. If you have need help with your order or have questions about ordering, please contact us at poetry@poetryculture.com—We will be happy to talk to you.

We accept returns of unworn, unwashed merchandise returned in new condition. 

·     Returns must be requested within 14 days of delivery.

·     Regrettably, at this point Poetry Culture does not pay for return shipping.

·     Poetry Culture is not liable for returns lost in the mail.

·     The final decision on whether an item can be returned rests with Poetry Culture.

Exchanges

We do not currently do exchanges unless Poetry Culture has sent you something you did not order, in which case we will happily exchange your items. In lieu of an exchange, we recommend returning your existing item and ordering the item in the correct size. 

Privacy Information

We do not sell your information to third parties. For enquiries, please email poetry@poetryculture.com

Coupon Codes

Orders over $50 ship free in the USA with code FREESHIP. Global orders over $100 ship free with code FREESHIPGLOBAL.